Adaptive Listening: the skill nobody taught you | Nicole Lowenbraun & Maegan Stephens
Do you really want to improve the way you listen to people, at work and beyond? In this episode, Maurizio La Cava together with Nicole Lowenbraun and Maegan Stephens, trainers of Duarte and authors of Adaptive Listening, explain why listening is the other half of communication that no one has ever taught us to master.
During the conversation, they will explore why active listening, born in the 50s for therapists, is no longer sufficient in the frenetic pace of modern work and how the S.A.I.D., four distinct listening styles (Support, Advance, Immerse, Discern), allows you to adapt in real time to what the other person needs. From the ability to read what isn’t being said, including tone, body language, and silences, to how leaders can build trust simply by changing the way they listen, this conversation offers concrete and immediately applicable insights for anyone who works with people.
You’ll also discover why Adaptive Listening is one of the few authentically human competitive advantages today: something that artificial intelligence, however advanced, is not yet able to replicate.
This event is available in English only.
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